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Privacy Policy

This privacy notice discloses the privacy practices for Coastal Surf Ltd and applies solely to information collected by this web site.

At Coastal Surf we are committed to protecting your privacy. We collect information about you for 2 reasons; firstly in order to process your order as efficiently as possible, and secondly to provide you with the best possible service.

Information Collection, Use and Sharing

We are the sole owners of the information collected on this site. We only have access to or collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us and in order to process your order in the most efficient manner. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Should you wish to unsubscribe from any of our mailing lists you can do so at any time by e-mailing us at sales@coastalsurf.co.uk.

Your Access to and Control Over Information

You can do the following at any time by contacting us using one of the methods listed here:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

At Coastal Surf We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. At Coastal Surf we do not actually see your credit card details, these are handled securely by Protx™ our payment service provider who use 128bit SSL encryption to ensure your credit card details are safe at all times.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only Coastal Surf employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

At Coastal Surf we may use technology to track patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can actually modify your browser settings to prevent this happening. The information collected in this way can be used to identify you unless you modify your settings.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at +44 (01872) 575252 or via email at info@coastalsurf.co.uk.